TERMS OF SERVICE

Last Updated: 18 August 2026

Welcome to Home Gear Living. These Terms of Service govern your use of our website and the purchase of our kitchen appliances and home essentials.

By accessing our website or placing an order, you agree to these Terms of Service.

1. ABOUT HOME GEAR LIVING

Home Gear Living provides customers with kitchen appliances and home essentials through our online store and physical pickup location.

Store Address:
981 Masakaneng Street
Modimolle, Limpopo
South Africa

Email: homegear.sales@gmail.com
Phone / WhatsApp: 064 607 1396

2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colours, and prices displayed on our website are accurate.

However, minor differences may occur due to product batches, manufacturer updates, screen settings, or changes made by suppliers.

Product availability is subject to stock levels.

3. PRICING

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.

We reserve the right to correct pricing, product information, or listing errors.

If an order has been placed at an incorrect price due to an obvious error, we may contact you before processing the order to confirm whether you wish to proceed at the correct price.

4. ORDERS

Placing an order through our website constitutes an offer to purchase the selected products.

An order is considered accepted once payment has been successfully received and the order has been confirmed by Home Gear Living.

We reserve the right to cancel or decline an order where reasonably necessary, including where:

• A product is unavailable

• There is an obvious pricing or listing error

• Payment cannot be successfully processed

• We reasonably suspect fraudulent or unauthorized activity

• Circumstances outside our reasonable control prevent fulfilment

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Refund & Return Policy and applicable law.

5. PAYMENT

Payment must be successfully completed before an order is processed, unless an alternative payment arrangement has been expressly agreed with Home Gear Living.

Customers are responsible for ensuring that the payment and billing information provided is accurate.

6. DELIVERY

We offer delivery throughout South Africa.

Estimated delivery times and shipping charges are provided in our Shipping Policy and at checkout.

Delivery times are estimates and may be affected by courier delays, public holidays, weather, or other circumstances outside our reasonable control.

7. STORE PICKUP

Store pickup is available from:

981 Masakaneng Street, Modimolle, Limpopo

Customers must wait for confirmation that their order is ready before arriving for collection.

Store Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

8. RETURNS, REFUNDS AND DEFECTIVE PRODUCTS

Returns and refunds are handled according to our Refund & Return Policy.

Nothing in these Terms of Service limits or excludes any rights that consumers have under applicable South African consumer law.

Where a product is defective, damaged, incorrect, or otherwise qualifies for a legal remedy, Home Gear Living will provide the applicable remedy in accordance with the law.

9. USE OF PRODUCTS

Customers are responsible for using appliances and other products in accordance with the manufacturer's instructions and safety guidelines.

For electrical appliances, customers should ensure that the product is installed and used appropriately and safely.

Home Gear Living is not responsible for damage resulting from misuse, unauthorized modifications, improper installation, negligence, or failure to follow manufacturer instructions, subject to applicable consumer rights.

10. WEBSITE USE

You agree to use our website lawfully and responsibly.

You may not:

• Use the website for fraudulent or unlawful purposes

• Attempt to gain unauthorized access to our systems

• Interfere with the operation or security of the website

• Copy or reproduce website content without permission

• Submit false, misleading, or fraudulent information

11. INTELLECTUAL PROPERTY

All website content, including logos, branding, images, graphics, text, product descriptions, and other materials belonging to Home Gear Living may not be reproduced, copied, distributed, or used without our prior written permission, except where permitted by law.

12. THIRD-PARTY SERVICES

Our website may rely on third-party providers for services such as payment processing, delivery, website hosting, analytics, or other functionality.

These third-party services may have their own terms and policies.

13. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Home Gear Living will not be liable for losses caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.

14. PRIVACY

We collect and use customer information in accordance with our Privacy Policy.

By placing an order, you acknowledge that certain information is required to process your purchase, payment, delivery, and customer service requests.

15. CHANGES TO THESE TERMS

Home Gear Living may update these Terms of Service from time to time.

The updated version will be posted on our website with the relevant effective date.

16. GOVERNING LAW

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes will be dealt with in accordance with applicable South African law.

17. CONTACT US

If you have questions about these Terms of Service, please contact us:

Home Gear Living
981 Masakaneng Street
Modimolle, Limpopo
South Africa

Email: homegear.sales@gmail.com
Phone / WhatsApp: 064 607 1396

Home Gear Living
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